Terms & Conditions

Welcome to Arya. These Terms & Conditions explain how we provide our services, how you may use our website, and what you can expect from us as a UK-based service provider. By accessing our website or working with us, you agree to follow the terms set out below.

If you have any questions, please get in touch at info@arya.org.uk - we’re always happy to clarify.

1. Who We Are

Arya (“we”, “us”, “our”) provides design, advisory, development and support services to clients across the UK.

2. Using Our Website

You’re welcome to browse our website, read information, send us enquiries, and learn about our services.

By using our website, you agree:

• Not to use the website for unlawful purposes
• Not to attempt to gain unauthorised access to our systems
• Not to copy or misuse any content or materials without permission

All content on this website is owned by Arya and protected under UK copyright law.

3. Our Services

We offer a range of services including:

• Designing services
• Advisory & support
• Property development
• Lifestyle & improvement services

Every project is different, so we discuss scope, timelines, pricing, and any specific requirements before work begins. A written estimate or proposal may be provided where applicable.

4. Quotes, Pricing & Payment

Before starting any work, we’ll agree the cost and scope with you. Prices are normally based on:

• Labour
• Materials
• Complexity
• Timeframe

Payment terms will be outlined in your proposal or invoice.

Unless stated otherwise, payment is due:

• For small jobs: Upon completion
• For larger projects: In stages (milestones)

We reserve the right to pause or postpone work if payments are delayed.

5. Cancellations & Changes

If you need to adjust or cancel your project:

• Please let us know as soon as possible
• Any work already completed must be paid for
• Materials ordered on your behalf may be chargeable

If we need to adjust timings due to weather, supplier delays, or unforeseen circumstances, we’ll always communicate clearly and work with you to reschedule.

6. Customer Responsibilities

To help us deliver your project smoothly, we may require:

• Clear access to the property or workspace
• Accurate information about the job
• Decisions or approvals within reasonable timeframes

We’re always flexible and understanding, but these small things help keep your project on track.

7. Workmanship & Guarantees

We take pride in doing things properly. All work is completed by experienced professionals and follows UK industry standards.

Where applicable, we may offer:

• A workmanship guarantee
• Manufacturer warranties for materials or products
• A snagging period for resolving minor issues

Details of any guarantees will be outlined in your proposal.

8. Third-Party Contractors

In some cases, we may work with trusted sub-contractors (e.g., electricians, plumbers, installers). All third-party professionals are vetted to ensure they meet our quality and safety standards. We remain your main point of contact for the entire project.

9. Limitation of Liability

To the fullest extent permitted by UK law:

• We’re not liable for indirect or consequential losses
• We’re not liable for delays caused by factors outside our control
• We’re not responsible for issues arising from incorrect information provided by the client

This does not affect your legal rights as a consumer.

10. Data Protection

Any personal information you provide is handled in line with:

• UK GDPR
• Data Protection Act 2018

For full details, please see our Privacy Policy.

11. Termination

We reserve the right to decline or end a project if:

• Terms are not followed
• Payments are repeatedly missed
• Unsafe or unsuitable working conditions arise

You may also terminate services at any time - just notify us in writing.

12. Changes to These Terms

We may update these Terms & Conditions occasionally to reflect business changes or legal requirements. The latest version will always be available on this page.

13. Contact Us

If you have any questions about these Terms & Conditions, feel free to reach out:

Email: info@arya.org.uk
Phone: 07730336501

We’ll respond as quickly as possible.